Are you searching for a plugin to add live chat in WordPress? If yes then we are going to learn step by step process to add a chat widget in WordPress.
Integrating chat widgets has a lot of advantages as it helps on the Conversion Rate Optimization (CRO). You can convert visitors into your customers with the help of live chat.
Moreover, famous websites include live chat as a part of their support for new and existing customers. You see many business companies rely on live chat software to deal with clients.
so, in this article, we are going to add a live chat plugin that is best in every aspect among all live chat plugins available out there.
How to Install Live Chat to WordPress?
There are hundreds of live chat plugins that you can choose to add to your WordPress website. You may have used or listened to popular names like
- Hubspot Live Chat
- Tidio Live Chat
- Crisp Chat
- Official Facebook Chat Plugin
- Pure Chat
- So on …
Among all, I find Crisp as one of the best live chat solutions. Crisp is the fastest chat software in terms of performance.
I am not affiliated with crisp.chat. so, you can use any other live chat solution but don’t forget to compare the result with Crisp Chat.
Here is a step by step process to install Crisp in your WordPress website.
1. Create Account on Crisp
Go to Crisp Chat Official website and Click on Get Started
Now, you need to create a crisp account. Fill up the form with your name, email, and password.
Enter your website URL and name.
Now, you can enjoy Crisp Dashboard by clicking on Discover My Dashboard.
Now, explore whole Crisp Chat Dashboard.
2. Install Crisp in WordPress
After creating account on crisp chat, let’s install Crisp to your WordPress site.
Go to your Dashboard > Plugins > Add New.
Search Crisp Chat, Install and Activate the plugin.
After activating, you will be redirected to the Crisp Configuration page.
Click on Connect with Crisp.
Link Crisp Chat with WordPress. Click on Continue.
3. Verify the Crisp Chat
After installing and configuring the Crisp, a blue chat icon appears on your website. You can verify by clicking the button and chatting that is available on the bottom right on the WordPress site.
You can reply to the live chat using the Crisp chat web interface, you can even download iOS, Android, Mac, Windows application.
You can enjoy free Crisp Live chat on your site. There are Basic, Pro, and Unlimited plan. You can enjoy a Basic plan that is forever free with 2 seats available.
Why install Crisp Livechat to WordPress?
If you are looking for live chat software that doesn’t slow down your WordPress site then Crisp is a perfect solution.
Crisp claims that it is the fastest live chat provider in the market. It only downloads 130 KB resources.
I have checked the speed test in Google Page Speed Insights before and after installing Crisp Live Chat and there is no drastic change in the performance score.
You can actually install different live chat plugins and compare the performance.
Personally, I have tested different chat plugins and I find Crisp fastest among all.
Reasons to use Crisp Chat
- It downloads less than 130 KB resources.
- The chatbox loads asynchronously.
- You can defer Crisp Chatbox using the script available on the official website.
- Crisp only loads external libraries when needed (MagicBrowse and Call Libraries).
- Fonts used in Crisp is totally optimized.
- Crisp compress assets using Brotli over GZIP when available.
- It uses CDN to serve content faster using HTTP/2.
- It uses Low-latency chat servers.
Also Read: BunnyCDN Review
The only way to test the live chat plugins is by installing and using it in your WordPress site.
Test the performance of each plugins and use the best one.
Also, mention the best live chat software you have used on your website in the comment box below.